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Recipes Articles Hot Sauce About Spiciest in Columbus Contact Us

Shipping Policy

We understand that once you’ve decided to purchase some sauce, you want it as soon as possible.

TL;DR For shipping, we use Priority Mail with USPS out of Columbus, OH. From the time of your purchase, we will ship your product within two business days. From that time, Priority Mail typically takes one to three business days to arrive at your location.

Shipment processing time

All orders are processed within two business days.

Shipments will not happen on holidays or Sundays. If we are experiencing a high volume of orders and are unable to process your order within the two business days we will reach out directly to communicate these changes. For all questions, please contact us at ron@fartleyfarms.com

Shipment to P.O. boxes and Apartments

Fartley Farms ships to PO Boxes and apartments, but is not responsible for any delays that may result from the holding of that package.

Customs, duties, and taxes

Fartley Farms is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Fartley Farms is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim. See more under Returns and Refunds.

International Shipping Policy

Update (5/11/20): We will now be attempting to ship to Canada via USPS. As we’ve done our research, shipping is fairly expensive to most provinces, so we’re asking at this time to meet us in the middle with a flat rate of $20. If you have ideas of how we can reduce this cost, please reach out!

Other than Canada, we currently are not shipping internationally, but if you are outside of the United States and interested in purchasing sauce, please reach out to ron@fartleyfarms.com

Returns Policy

See more under our Returns page.

For more information, email ron@fartleyfarms.com.